Shipping Policy

Last Updated: July 4, 2026

Thank you for shopping with Desty Creations. We are committed to processing and shipping your order as quickly as possible.

Order Processing

All orders are processed within 2–5 business days after payment has been confirmed.

Please note that custom and personalized products may require additional production time depending on the complexity of the design and order volume.

Orders are processed Monday through Friday, excluding weekends and holidays.

If we experience a high volume of orders, processing times may be extended. If there is a significant delay, we will notify you using the email address provided with your order.

Shipping Rates & Delivery

Shipping costs are calculated and displayed at checkout.

Estimated delivery times are:

New Jersey, New York & Philly: 2–5 business days
All other U.S. states: 3–7 business days

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or shipping carrier delays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.

Shipping Carriers

We ship orders using trusted carriers, including:

USPS
UPS
FedEx

The shipping carrier is selected based on the size, weight, destination, and shipping method chosen for your order.

Lost, Stolen, or Damaged Packages

Once your order has been handed over to the shipping carrier, Desty Creations is not responsible for shipping delays, lost packages, or stolen deliveries.

If your package arrives damaged, please contact us immediately at help@destycreations.com with photos of the package and product. We will work with you to help resolve the issue.

Incorrect Shipping Address

Please verify that your shipping address is accurate before completing your order.

Desty Creations is not responsible for packages shipped to an incorrect address provided by the customer.

If you need to update your shipping address, please contact us immediately at help@destycreations.com. Address changes can only be made before your order has been processed or shipped.